262 Israelis in a multi-million dollar lawsuit against Ryanair: Why did they screw us over?

June Green
September 19, 2023   
Photo: 
Tomer Neuberg/Flash90
Israelis against the popular airline: No fewer than 262,262 passengers who were stranded at Berlin airport in recent months on 12 different flights operated by the low-cost airline giant Ryanair are demanding compensation of 3.14 million shekels from the company, due to failures that caused them to purchase new airline tickets. Dramatic: You can join the rescue of a Jewish child from an Arab village this week The mako website recently published allegations that Ryanair, mainly at Berlin Airport, closes the plane doors before all passengers manage to get on the plane - in most cases, even when those passengers arrived at the airport three hours in advance. The airline, for its part, claimed, in response to the allegations, that the security requirements of the Israeli authorities were the ones that caused the problems. Now, passengers who encountered the phenomenon have decided to unite against the Irish airline. The lawsuit claims, according to mako, that in the cases in question, mainly at Berlin Airport, the company's counters opened significantly late, which caused a heavy load on the check-in counters in addition to security checks. According to the allegations, when the passengers had already arrived at the boarding gate, they were told by company representatives that they would not be able to board the flight and that they would have to wait to receive their luggage that had been taken off the plane. The lawsuit claims: "The company's counters opened two hours late. Due to the company's failures, we arrived late at the boarding gate. They could have put us on the flight, but the company preferred that we wait 45 minutes at the airport until our luggage was taken off the plane. During that time, they could have put us on the plane. This is absurd. This is an unreasonable decision that caused us to purchase new tickets at our own expense. We were also forced to rent apartments and stay in hotels until we found late flights." The lawsuit further explains: "We arrived three-four hours ahead of schedule, but the counters opened late and nowhere did they inform us that there were two security checks, which caused an additional delay. What's more, the airport terminal is 2.5 kilometers away, so it's not clear how the company thought that in a very short time we would arrive at the boarding gate on time. The company had a financial interest in us staying in Berlin so that we could purchase tickets from it. "What is important to emphasize is that this is not a one-time event, but 12 different flights on which the company operated in the same way." An interesting statistic revealed in the lawsuit is that usually on each airline flight, about three percent of passengers do not board the plane, but with Ryanair, the figure jumps to 12 percent. Attorney Asher Rothbaum, who represents the plaintiffs, contacted Ryanair representatives demanding compensation for the passengers, but the airline denied the allegations against it and rejected the request. Regarding the passengers' lawsuit, the company has not yet filed a defense on the matter. Israelis against the airline that is perhaps the most popular with tourists from Israel. No fewer than 262 passengers who were forced to be stranded at the Berlin airport on no fewer than 12 different flights of the low-cost airline giant "Ryanair," joined together to claim a huge compensation of 3.14 million shekels due to omissions that resulted in them spending their own money on replacement tickets.
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